Facebook allows integrated daily feedback from spokane carpet cleaning customers

There are a lot of things business will accomplish, some indicators for a successful business are low turnover with employees, in good standing with A/P, credit score, Gov. regulation compliance, healthy balance sheet and P&L statements, but most of all people generally say customer satisfaction is the highest indicator of success. I would challenge that statement.  It not just enough to have good customers service or have happy customers.  Customer loyalty is a much greater indicator for success of a business.  Customers that will not just use you again but customers that will refer your company.  The company that I own is ZEROEZ of SPOKANE and in the past we sent out a in house survey in a email to each customer during the 1st quarter of this year we switched our survey to 3rd party company called SYSTINO.  They produce a net promoter score for our company and  each of our technicians based on an algorithm derived from customer feed back indicating if our clients are loyal to the point that they would trust us with there coworkers friends and family.  This has truly opened a new dimension on how to track and view how important customers are to us and the quality of referrals they will offer as a loyal customer instead of just a happy customer.  We have integrated a systino api to give our customers real time feedback that gets posted to our face book page in our daily feed back reviews tab. Click the link below to go to our page see the reviews and "like" zerorez while your at it.


http://www.facebook.com/#!/pages/Zerorez-of-Spokane-LLC/6900381867?sk=app_140292018620

Carpet cleaning company zerorez keeps on Growing

Spokane Jobs available

 

ENERGETIC, DEPENDABLE EMPLOYEE NEEDED
ZEROREZ® is expanding here is Spokane. We are looking for top quality, hard working, clean-cut technician that enjoy working with people. ZEROREZ® continues to be the leader in the carpet cleaning industry providing the absolute best green cleaning technology ever. ZEROREZ® is endorsed by Mohawk and Shaw carpet manufactures due to our superior cleaning ability and have received the “platinum" award (highest rating ever awarded) from the carpet and rug institute. This is a career opportunity for the right individual with a National Company that has a growth plan and not just some small “mom and pop” shop. Each of our trained technicians is required to drive our patented truck mounted equipment. All our equipment is space technology certified, as ZEROREZ® continues to lead the industry in cutting edge carpet and surface cleaning. We feature the best income range in the industry because we service the very best customers 35K ++ plus med. benefits

We will only be accepting resumes for this hire today 12th and tomorrow 13th so act fast!

Reply by answering the questions below and attaching or cut and paste your resume at the bottom of your email. We will call you for an interview.

1. What is your name and a phone number where you can be reached?

2. Did you graduate high school?

3. Why do you want to work with ZEROREZ® and do you have a current job?

4. Do you have a clean back ground and driving record?

5. Do you have any visible tattoos or piercings?

Last two days accepting applicants 12 and 13th!  Please cut and past the above questions and attach a resume emailed to zerorezspokane@gmail.com. We will then contact you.

Local spokane carpet cleaning company gives away all its carpet cleaning secrets in spokane

One of our Technicians Grant has a large place in his hart for a organization down the street form our offices called the Union Gospel Mission.  It is an amazing place that breads service and personal growth.  Zerorez has been able to build a wonderful relationship with Union Gospel Mission. We go in and clean the carpets in spokane at the men's shelter about every 3 months.  Every time we have had the opportunity to talk and meet the men is has been a great experience for not only Grant (our commercial division manager) but for all the technicians at zerorez who have pitched in. They literally fight for the chance amongst each other to meet up after a long day of cleaning carpet in spokane to take care of the Mission.  Recently Grant held a class for about 20 Men at the Mission to teach them basic skills and theory behind cleaning the carpet in the spokane facility. We went over basics of cleaning all the way down to how zerorez cleans the toughest carpets we come across in spokane.  We even were able to fit in some hands on letting the guys roll there sleeves up and put the knowledge of the course to the test. Pros! See our reel below:

Grant from zerorez teaching a basic carpet cleaning class in spokane to the UGM

Hands on spot cleaning

this was black and red

the guys at UGM picked things up quick

It can't all be carpet cleaning in spokane we have a little fun too

So when I took a trip down to Atlanta last week I had some really good ribs, I saw the big city, and learned alot about the zerorez operations at the franchise in ATL but my favorite part was playing corn hole http://www.playcornhole.org/  so I found a client that we clean for and he is constructing these awesome boards for us I'm sure we will have some epic battles in the shop.

Equipment in and running

Clutch install

Drive line to blower and pump

reels and control board in the back

zerorez install day one

 van striped down

 Blower

CDS 4.8 zerorez edition

The wrap by fast signs

http://www.fastsigns.com/540-east-spokane-wa wrap installed by fast signs in spokane looks great